Managing performance and misconduct where mental health is raised as a factor
Date
Thursday, 12 March 2026
Duration
10:00 - 12:00
Cost
R1050.00
Employers are increasingly faced with situations where employees attribute poor performance, absenteeism or misconduct to mental health concerns. This webinar provides practical guidance on how to respond lawfully and sensitively, without avoiding performance management or disciplinary responsibilities. The session focuses on balancing compassion with operational requirements, while ensuring procedural fairness and compliance with labour law.
Course Outcomes
- Understand how mental health issues intersect with misconduct and poor performance
- Distinguish between incapacity and misconduct
- Apply fair procedures when mental health is raised during disciplinary or performance processes
- Know when medical information may be requested and how it should be handled
- Avoid common legal pitfalls when managing these cases
Questions we will answer
- Can an employee avoid discipline or poor performance processes by raising mental health issues?
- When should a matter be treated as incapacity rather than misconduct?
- What medical information can an employer lawfully request?
- What reasonable accommodation is required and when does it become unreasonable?
- How should managers document and manage these situations fairly?
Who should do this course
Managers, HR practitioners, team leaders and business owners
Course Registration
Once registered, a Teams invite will be sent to the designated contact person, along with the generated invoice.
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