The CCMA explained: A practical guide for Employers and HR

Date

17 September 2026

Duration

10:00 - 12:30

Cost

R1050.00

A CCMA referral can quickly become costly if deadlines, procedural requirements or preparation are overlooked. This practical webinar takes Employers and HR through the CCMA process from referral to outcome, explaining what to do, when to do it and how to prepare effectively at each stage.

Course Outcomes

Understand what happens when a CCMA referral is received and what Employers should do immediately.
Understand the key CCMA processes, including conciliation, con-arb and arbitration.
Identify important time limits, procedural requirements and jurisdictional issues.
Know who may represent an Employer at different stages of the process.
Understand how to prepare effectively for conciliation and arbitration.
Know what options may be available where an Employer fails to attend or receives a default award.
Understand when an arbitration award may be challenged and the difference between rescission and review.

Questions we will answer

What should an Employer do when a Form 7.11 is received?
What deadlines apply, and what happens if they are missed?
When can an Employer challenge a CCMA referral?
What is the difference between conciliation, con-arb and arbitration?
Who may represent an Employer at the CCMA?
What should Employers bring to and prepare for a CCMA hearing?
What happens if one of the parties fails to attend?
What can an Employer do if a default award has been issued?
Can a CCMA award be challenged?
What is the difference between rescission, review and appeal?

Who should do this course

Managers, HR practitioners, in-house legal advisors and business owners

Course Registration

Once registered, a Teams invite will be sent to the designated contact person, along with the generated invoice.